Delighting customers month-on-month: Insights on subscription from Piper’s GeekMeet

Since first meeting our most recent investment, Mindful Chef, we have become fascinated with how brands use subscription to delight their customers. Referred to as ‘subcom’ by those working in the space, it’s a business model that is attractive to both consumers and investors. From a consumer perspective, subscription-based ecommerce brands are helping them save

Session 3 – The F1 approach

GeekMeet is a regular roundtable of ecommerce minds from the consumer branded world, sharing learnings from their everyday work. Under Chatham House rules, the forum provides a vehicle for like-minded individuals to freely discuss trading conditions, issues, trends and innovation while benchmarking online marketing strategies, people and agencies. In this third session, the topic was

Piper hosts its first Seedmeet on hospitality

On 24th September, 20 entrepreneurs from fast-growing hospitality brands attended Piper’s first ever SeedMeet Piper’s SeedMeet is a bi-annual event that helps smaller growing brands in various consumer sectors better understand the trial and tribulations of getting investment as well as to get an insight into the mind of the investor. Ajith Jayawickrema, founder of

Piper hosts its 11th networking lunch, on luxury

On 15 May 2014, Piper brought together guests from leading luxury brands to discuss a range of contemporary issues facing their fast-growing sector. The speaker was James McArthur, CEO of Anya Hindmarch, the luxury handbags and accessories company. Having started in banking, McArthur has gone on to become one of the luxury industry’s most influential

Piper hosts second portfolio managing directors’ lunch

On 22nd January, Piper’s portfolio brands’ Managing Directors gathered at Piper’s offices to discuss new and upcoming trends within social media and the everyday role that it plays within their businesses. The session was hosted by Matt Rhodes, a thought leader in digital, Matt is a regular blogger and conference speaker. He’s also appeared on

Session 2 – Are brands losing face?

GeekMeet is a regular digest roundtable of ecommerce minds from the consumer branded world, sharing learnings from their everyday work. Under Chatham House rules, the forum provides a vehicle for like-minded individuals to freely discuss trading conditions, issues, trends and innovation whilst benchmarking online marketing strategies, people and agencies. In this second session, the topic

Piper hosts its tenth networking lunch

On 20 November 2013, at the tenth in Piper’s popular series of networking lunches, guests from a wide range of food and drink brands discussed challenges facing their ever-changing sector. The speaker was Adam Balon, co-founder of Innocent Drinks and a member of Piper’s Advisory Panel. Balon gave an entertaining account of Innocent’s early days.

Session 1 – walking in your customers’ shoes

GeekMeet is a regular digest roundtable of ecommerce minds from the consumer branded world, sharing learnings from their everyday work. Under Chatham House rules, the forum provides a vehicle for like-minded individuals to freely discuss trading conditions, issues, trends and innovation whilst benchmarking online marketing strategies, people and agencies. Do you think like your customers?